Building Resilience Through Digital Financial Services

The COVID-19 pandemic highlighted the important role digital financial services (DFS) can play in reducing disruptions to supply chains, maintaining economic activity, supporting social transfers and ensuring safe transactions while maintaining social distancing. In these challenging times, IFC’s DFS advisory has worked with clients to build resilience and capacity through the COVID-19 crisis while designing, building and developing innovative business models for financial inclusion. This DFS market research series endeavors to share the insights gathered through this work.